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Never Buying Another Scentblocker Product... Expand / Collapse
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Posted 6/23/2009 10:53:45 AM
Buck

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The title says it all. Last year before my trip to Texas I picked up a brand new pair of Scentblocker Dream Season Boots on clearance for $99. I thought I got one heck of a deal. Little did I know they wouldn't last. They got me into and through deer season, with a little moisture getting in. Then turkey season came around and they were shot. Every puddle, every creek I crossed, any type of water I stepped in, would get in the boots. I don't know what happened to them. They were supposed to be waterproof? So then yesterday after cleaning around the house and putting away my turkey stuff, I found my boots. So I decided to call up Scentblocker and explain my problem and see what they would do about it.

I was given a blatant NO. We can't do anything. You have to go back to the retailer you bought them at and they have to warranty it. I bought these boots at ******'s Sporting Goods, a solid 1/2 hour ride from my house. So after having a few choice words with this woman, I dug up the receipt and called ******'s to explain my problem and see if I could exchange them. I spoke to a woman in Footwear and she said to come in and the exchange would be ok. So I get up there, get the boots, head over to the exchange register and I was told NO. You can't exchange this because the transaction is over 90 days old. I tell her to get her manager. Her manager comes down and says the same exact thing. So I tell the manager that I wanted to speak to her boss. Her boss comes down and after I have a few select words with all 3 of them, he says I could do the exchange. I ended up having to pay a $20 + $10 (tax) difference in the price of the boots. So I finally got the 2009 Scentblocker Dream Season Boots.

I was extremely angry after going through all of that with Scentblocker and ******'s. I told ******'s about how the manufacturer wasn't backing it's product and how I was extremely dissatisfied with the level of customer service I was receiving from both them and a brand they carried.

But honestly, I'm never going to buy a Scentblocker product again. They have horrible customer service and I'm disgusted with them.


Joe


Post #50839
Posted 6/23/2009 1:44:25 PM
Button Buck

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I hear you. It is not even about the boots anymore, it is customer service.
Post #50842
Posted 6/24/2009 11:40:18 AM
Button Buck

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Scentblocker is over price anyway
Post #50845
Posted 6/25/2009 9:29:45 PM


Marksman

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never bought scent block myself, but i had a pair of rockies do the same.. if water gets in after 2 weeks, what's going to happen if a snake bites? they dont make stuff how they used to
Post #50860
Posted 6/26/2009 4:34:52 PM


Gameskeeper

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I've had Rocky boots do that too, gobble!
And now I wear LaCrosse.

Joe, the Rocky boots that I just spoke of above................... I bought from D ick's Sporting Goods as well......... and they told me when they checked me out, that they had a 1 yr over the counter replacement for "defective" boots... and to bring them back to the store, not call Rocky!

I would guess that they are supposed to let you know that up front. At least my chic did anyway. So I took mine right back to them when they wound up leaking within the first 3 months! But I didn't have any problems getting them exchanged either........... guess I was just lucky maybe.

Good luck with the new ones bro!!

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Post #50867
Posted 6/26/2009 8:24:16 PM


Marksman

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i've also had LaCrosse do the same as the rockies,, sickening to buy $150 - $200 snake/water boots and they don't stand up to maybe 4 times of wear.. think im gonna stick to some "good" rubber knee boots next time, be better off anyways
Post #50869
Posted 7/8/2009 7:49:33 PM


Trophy Buck

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Their are a few lawsuits pending alleging the efficacy of the product. Time will tell.

I never got one, price was too much and I've had plenty of success without it I figured I did not need whatever proposed benefit was to be gained had I purchased their expensive stuff.

Going to be some embarrassed hunting TV personalities out there if the case goes against Scent Lock.

Time will tell, I don't believe the suits are going through the courts with any great speed.

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Post #50949
Posted 7/11/2009 7:45:13 AM


Woodsman

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Ive never bought any 'scent blocker' products , simply because of horror stories like this . Ive even heard of there dream season camo wear not holding up . Im just not interested , Ill stick with playin the wind , more of a challenge .

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Post #50961
Posted 7/23/2009 10:50:24 AM
Button Buck

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I am thinking about getting a pair of hunting boots for a gift. Would the cost of boots make a difference? Sounds like none had a good experience with Rockies, are there other brands within the same price range?
Post #51030
Posted 7/23/2009 12:04:05 PM


Buck

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I've had good luck with Rocky and Scent Blocker boots.Both are snake boots both are very comfy.Don't know if there really snake proof or not,never been struck before and hope I won't.I will say the Scent Blocker Snake boot is very comfy,almost like wearing sneakers.
Post #51031
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